ReStore Retail Sales Associate (PT)

We are currently searching for a part-time ReStore Retail Sales Associate to join us in our mission of empowering others through shelter. As part of our Habitat Omaha ReStore team, you help us create an outstanding customer service experience that turns guests into loyal shoppers, while reducing the number of items going into landfills and generating revenue that goes back into Habitat For Humanity projects.

At Habitat Omaha, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Retail Sales Associate can provide you with the: 

• Ability to communicate and interact with guests to build an inclusive guest experience
• Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns 
• Ability to adapt to different guest interactions and situations
• Experience selling products and promoting Habitat For Humanity Of Omaha

Requirements:

As a Retail Sales Associate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create a welcoming experience by authentically greeting, every guest every time.
• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor your approach.
• Scan all guest items efficiently and in compliance with company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Make the guest aware of current and upcoming sales, store activities, and events. 
• Be familiar with the products sold.
• Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Habitat Omaha ReStore’s policies and procedures.
• Deliver easy and seamless service to all Donation Bay and in-store guests.
• Maintain a clean, clutter free work area.
• Stock supplies during store open hours while being available for the guests.
• Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.

 We might be a great match if:

• Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
• You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day.    
• This position offers Sundays and holidays off, as well as no late hours.   

A few skills you'll need to be successful include:

• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while multi-tasking
• Willing to educate guests and sell products and services
• Learn and adapt to evolving technology needs
• Work both independently and with a team
• Accurately handle cash register operations and cash transactions
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 35 pounds and occasionally lifting or moving merchandise up to 40 pounds 
• Flexible work schedule and regular attendance necessary    

Equal Opportunity Policy:

Habitat for Humanity of Omaha (Habitat Omaha) actively recruits, employs, trains, compensates employees regardless of race, color, religion, sexual orientation, gender identity or expression, gender, national origin, age, disability, genetics or veteran status.  In addition to federal law requirements, Habitat Omaha complies with applicable state and local laws governing nondiscrimination in employment in every location.  This policy applies to all terms and conditions of employment, including workplace harassment.  

 At Habitat Omaha, we have a clear vision to be the place where a diverse mix of talented people want to come, to stay, and to do their best work.  Our vision is to see a world where everyone has a safe, affordable place to live, and we know our company runs on the hard work and dedication of our passionate and creative employees.  Our dedication to promoting diversity, multiculturalism and inclusion is clearly reflected in the work that we do externally in the community, as well as internally with our employment practices.